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Unified Observability Platform for Modern IT Operations

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Real User Monitoring

Session Intelligence & Journey Tracking

Understand what users actually experience, page by page, action by action, error by error, with complete session visibility and the context to act on it.

Key Highlights

Journey Intelligence

Motadata ObserveOps RUM session recording captures each session as a complete, queryable record, with an explorer that filters by device, browser, geography, and network to investigate specific experiences.

Complete Session Visibility

Capture the full breadth of all user interactions within a session.

  • Page views, user actions, navigation events, and resource loads captured per session.

  • Error events, performance signals, and long tasks recorded alongside the interaction sequence.

  • Session duration, page count, and engagement depth tracked per session record.

  • Session replay linking performance data with the user actions that preceded each event.

Session Explorer with Metadata Filters

Find the sessions that matter. No need to search undifferentiated data.

  • Device type, OS, browser, browser version, and screen resolution filtering.

  • Geographic filtering by country, region, and city for location-specific investigation.

  • Network condition filtering (4G, WiFi, broadband) for connectivity-related analysis.

  • Network condition filtering (4G, WiFi, broadband) for connectivity-related analysis.

  • Saved views preserving filter combinations, search queries, time ranges, and layout settings for reuse.

Funnel & Conversion Tracking

Understand where users abandon critical journeys and why.

  • Multi-step funnel definition for checkout flows, onboarding sequences, and conversion paths.

  • Step-level conversion rate tracking showing where drop-off occurs within each funnel.

  • Session-level investigation of abandonment events connecting exit behavior to performance conditions.

  • Comparative funnel analysis of conversion differences between devices, regions, and time periods.

Cross-Session Behavior Analysis

Track how individual user behavior evolves over multiple sessions.

  • Returning user identification for longitudinal experience analysis.

  • Cross-session performance comparison of experience quality changes for the same segment.

  • Retention and engagement pattern analysis connecting experience quality with return behavior.

  • Cohort-level session analysis for segments defined by onboarding date, account type, or feature usage.

Secure Input Masking & Privacy Controls

Collect session intelligence while keeping sensitive user data protected.

  • Automatic masking of password fields, credit card inputs, and sensitive form elements.

  • Configurable element-level masking rules for application-specific privacy requirements.

  • PII exclusion policies preventing personal data from entering the session intelligence pipeline.

  • Compliance-ready data collection design for GDPR, HIPAA, and regional data privacy regulations.

Session Sampling & Volume Management

Scale session intelligence collection to match operational requirements and costs.

  • Configurable session sampling rates balancing coverage with storage and processing costs.

  • Always-on sampling for sessions with errors, performance degradations, or conversion failures.

  • Priority sampling for user segments with elevated business or SLA significance.

  • Volume dashboards tracking session ingestion, sampling rates, and coverage percentages.

Intelligence

From Aggregate Metrics to Individual User Reality

Aggregate metrics show average application performance, but satisfaction and conversion problems live in the gap between the average and the individual experience. A 95th percentile page load tolerable in aggregate is the reality of 1 in 20 users, the ones most likely to abandon, least likely to convert, and most likely to leave negative feedback.

Session Intelligence & Journey Tracking makes individual experiences visible and investigable, with each session as a complete record, all metadata dimensions as filters, and any event sequence reconstructable. The user who abandoned checkout after a 12-second load is not a statistic but a session in the explorer with a full event timeline explaining what happened.

How It Works

Session Intelligence Architecture

01

Instrument

Instrument pages with the Motadata RUM agent for full session event capture.

02

Collect

Collect page views, user actions, errors, resources, and performance signals per session.

03

Enrich

Enrich session records with device, browser, geography, and network metadata at ingestion.

04

Mask

Apply sampling policies and privacy masking rules before session data reaches the store.

05

Index

Index session data in Motastore for query-time filtering over all metadata dimensions.

06

Deliver

Deliver individual session detail and aggregate analysis through the session explorer interface.

Each user, all sessions, any moment, captured with the context to act on it.

Role-Based Value

Precision for Every Role

For CIOs / CTOs

  • Connect experience quality to conversion, revenue, and retention using session-level evidence.

  • Connect experience quality to conversion, revenue, and retention using session-level evidence.

For IT Directors / Managers

  • Give product, design, and engineering teams shared session evidence for experience decisions.

  • Give product, design, and engineering teams shared session evidence for experience decisions.

For NOC Engineers / SREs

  • Investigate performance reports by finding affected sessions in the explorer rather than relying on user descriptions.

  • Investigate performance reports by finding affected sessions in the explorer rather than relying on user descriptions.

For DevOps / Platform Teams

  • Validate the session-level impact of deployments by examining sessions from users who experienced the application before and after a release.

  • Validate the session-level impact of deployments by examining sessions from users who experienced the application before and after a release.

From Visibility to Control

From Sessions to Actionable Experience Intelligence

Session-Linked Root Cause

40% faster RCA by linking client-side issues with backend traces and session context.

Drop-Off Cause Analysis

Funnel abandonment detection connecting drop-off behavior with the performance conditions driving it.

Observable Evidence Trails

Complete session event timelines replacing user-reported descriptions with observable evidence.

Built-In PII Protection

Privacy-compliant collection with automatic PII masking and configurable sampling.

Retention Quality Insights

Returning user analysis connecting experience quality with retention and engagement outcomes.

Explore More

Continue Exploring RUM Capabilities

Core Web Vitals & Performance Metrics

The performance metrics captured within each session that define the experience quality users encounter.

Error Analytics & Experience Failures

Understand which errors in session timelines correlate with abandonment and conversion failures.

Demographic & Behavioral Analytics

Extend session-level insights into aggregate behavioral patterns spanning segments and geographies.

Experience Dashboards & Alert Policies

Build dashboards combining session health with Web Vitals and error rates for full experience visibility.

Flame Charts & Resource-Level Visibility

Diagnose slow page loads with resource waterfall timelines and flame charts that pinpoint blocking assets.

Pinpoint Exactly Which Resource Slows the Page

Motadata ObserveOps RUM provides flame charts and resource waterfalls that isolate slow scripts, large images, and lagging API calls.

Motadata ObserveOps RUM. Page-load clarity down to the pixel.